Privacy Policy

Effective Date: June 10, 2026
Last Updated: June 10, 2026
Company: SpeedSound, LLC
Address: 1401 Pennsylvania Ave, STE 105 Unit 2127, Wilmington, DE 19806, US
Contact: contact@speedsound.co

Summary

SpeedSound takes user privacy seriously. We will never sell or share your personal data with third parties for their own use. We are committed to data minimalism — collecting only what is necessary to provide our services. Users always have full control over their personal information.

1. Information We Collect

Information you provide

• Account details (name, email address)
• Payment information — collected by Stripe on our behalf; we do not store card data

Information collected automatically

• Usage data (pages visited, features used, timestamps, click patterns)
• Device and browser type, IP address, approximate location (city/region level)
• Referrer URLs and HTTP request information
• Error logs

Information from third-party login

When you sign in with X (Twitter) or Google via Auth0, we receive basic profile information (name, email, avatar, unique user ID). We do not access your private messages or non-public data. We do not store your login credentials.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve our services
• Process payments and manage your subscription
• Send transactional emails (receipts, password resets, account notices)
• Send product updates and announcements (you may opt out at any time)
• Respond to support requests
• Detect abuse and maintain security

3. Third-Party Service Providers

We share data only with the following providers, each bound by their own privacy policies:

We do not sell your data to any of these providers or any other third party.

4. Cookies

We use cookies and similar technologies for authentication, analytics, and fraud prevention. Key cookies include:

• Google Analytics (_ga, ga#) — usage tracking, expires ~13 months
• Mixpanel (mp_#_mixpanel) — product analytics, persistent
• Stripe (__stripe_sid, __stripe_mid) — fraud prevention

You can control cookies through your browser settings. Disabling cookies may affect some features.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time (see Section 7).

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your account and associated data
• Export your data in a portable format
• Opt out of marketing emails at any time

7. Account Deletion

To delete your account and personal data:

• Email us at contact@speedsound.co with subject "Account Deletion Request"

We process requests within 1–2 business days and confirm by email. Deleted data cannot be recovered.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have, we will delete it promptly.

9. Data Security

We implement industry-standard technical and organizational measures to protect your data. All data is transmitted using modern encryption. However, no system is completely secure and we cannot guarantee absolute security.

10. Third-Party Links

Our services may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated by email or by posting a notice on our website. Continued use of our services after changes take effect constitutes acceptance.

12. Contact Us

Email: contact@speedsound.co
Address: 1401 Pennsylvania Ave, STE 105 Unit 2127, Wilmington, DE 19806, US